Resolved
Olayiwola J

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Verified Reviewer

Resolved: I have transferred money for over 5 days now but still under process

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I have transferred money for over 5 days now but still under process. Useless company Return my money hard earned money, My friends Euros was also included in the money I have sent. Ive been in serious mess with the man that gave me money to send since Sunday 22 October today is Thursday 26th. Just refund my back.
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Loss:
$2300

Preferred solution: Full refund

User's recommendation: Donโ€™t use this transfer agent

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Benin City, Edo

I need my refund money of 55,100

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Flutterwave - I need my refund money of 55,100
Flutterwave - I need my refund money of 55,100 - Image 2
This has happened in four occasions now 5000, 3,000 and this I did withdraw of 55,100 I didnt see the money what exactly is the problem with your marching I need the money
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User's recommendation: The withdraw money of 55,100 I did I didnโ€™t see it

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Indianapolis, Indiana

Delayed payment amounting to scam

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Flutterwave - Delayed payment amounting to scam
My money is being held by this company for the past four days now. No payment and no refund. They kept making excuses as each day passes by. My transaction number is: ST-100********. I am sick and tired of their delay tactics. I think this is a scam. If you can't deliver, then refund my money with immediate effect. I have seen people with similar agony just because they used send app. I have already recommended the company but now I have to tell all of them not to use this company again to send money.
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User's recommendation: Red flag.

Anonymous
map-marker Doylestown, Pennsylvania

I never heard of this app until this morning cuz my bank has fraudulent charges.. someone used send app to take every had in my bank account

Flutterwave - I never heard of this app until this morning cuz my bank has fraudulent charges.....
Send app stole all my money out of my account I want my damn money bk.. my bank is definitely investigating this
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User's recommendation: I'm not even a customer

Chibuzor A Mvy

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Verified Buyer
|

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Verified Reviewer
| map-marker San Francisco, California

Transfer to invalid account

Flutterwave - Transfer to invalid account
I just made a transfer to an account that is invalid, and I have been debited. Please assist reverse it to my account. Agam Chibuzor Stanbic ibtc 001559**** I transferred to detailed account below: 635037**** Monnify-gateway 5,500 Monniepoint
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Loss:
$5500

Preferred solution: Full refund

User's recommendation: Not to transfer to that account

Olayiwola J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berlin, Land Berlin

Good servies

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I complained that my transfer was not delivered and within 6 hours my transfer was deposited at the receiving end. Thanks I really appreciates.
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User's recommendation: Recommendable

Taiwo A Dyo

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Verified Reviewer
| map-marker Infanta, Calabarzon

Not impressed

Flutterwave - Not impressed
It took them time to answer customer ,I use the app to send money to favour and he hasn't gotten the alert since yesterday
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Loss:
$143
Pros:
  • Transcation is fast
Cons:
  • Bad customer service
  • No number to call to lodge a compliant

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kensington, Royal Kensington And Chelsea

Please I made a transaction of 171 euros on the 31st of November and the transaction is still on pending after I have been debited by my bank

Flutterwave - Please I made a transaction of 171 euros on the 31st of November and the...
I made a transfer of 171 euros on the 31st of November and the transaction is still pending eveen after I have been debited by my bank
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Anonymous
map-marker Winnipeg, Manitoba

Changed Transfer Rate

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Flutterwave changed the transfer rate in transit after making payment at a displayed rate. All effort to make them acknowledge their faulty system has proven futile. Use them at your risk.
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Claudell B
map-marker Huntington Station, New York

My account

I wanna delete my flutterwave send account I kept on getting a error so I made a new one with a different email and said I cant have 2 so I wanna delete the one that was giving me the error message the email address is claudellbetts@***.com
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Preferred solution: Nothing just to close the account thatโ€™s all

Anonymous
map-marker New York, New York

Scammed out of $1500

I made 1 transaction for $500 and my account was deducted 3 times which the bank paid them. Send App is claiming they never received the funds. I have contacted them more than 20 times via email because there is no phone number to reach them, They do not respond to emails either. My bank said nothing they can do as the transfer was made and my bank account is overdrawn.
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User's recommendation: DO NOT USE THEM

Anonymous
map-marker Alstead, New Hampshire

REFUND MY MONEY NOW

My account has been debited twice. And my transaction failed. Please your send app should refund my money now. Thanks
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Audi D

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Verified Reviewer
| map-marker Ambe-Sarki, Kaduna

Getting access to your products as One of your main agrigator

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Updated by user Jan 07, 2024

Despite the fact that our people trust monie point that much but am able to make more 30 client dropped it for the flutter wave T50 terminals.

Updated by user Jan 07, 2024

I started collecting 1 piece of T50 terminal but now i sold 3 and above every day

Original review Jan 07, 2024
With regard to the number of people calling and asking for your terminals especially T50 and android type, i decided to contact you and also request you to grand me direct access to your products as one of your top agents with the highest sells in 2023. I have sold more 50 terminals here in Rigasa & Maraban Jos kaduna respectively through one man called Alfa (0816 465 ****, 0904851****).

For 3 days now people are asking of T50 but whenever i called him he keep telling me it has finished, i am the one that enter market and advertised and also sold the terminals, so am the only one people are disturbing at the moment, so am worried about not having the the terminals while peoples kept asking. I do hope you will responding and treat my present situation especially when you consider the number of people calling and asking for the terminals.

I felt ashamed to answer NO whenever they asked of the products. Thank you
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Preferred solution: Deliver product or service ordered

1 comment
Guest

Business WhatsApp galti se Band Ho please mera shop ka kam hai business WhatsApp galti se band Hua Mera emitra ka kam hai mera WhatsApp mujhe bahut jald chahie business WhatsApp galti se band hoga

Anonymous

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Verified Buyer
| map-marker Dublin, Leinster

My transaction has been pending since morning. Why is my transaction pending?

Flutterwave - My transaction has been pending since morning. Why is my transaction pending?
Flutterwave - My transaction has been pending since morning. Why is my transaction... - Image 2
Before I used to send money and it would take up to 2 to 1 minute they will receive the money but now I will send Money 24 hours 48 hours for them to receive the money. my transaction is pending
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Felix O Fza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Device

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I changed phone but trying to login from the new phone but the verification code is not sending to me I need assistance to login from the new phone
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Preferred solution: I want my terminal chenge